ACCESSIBILITY
Second Stage is committed to providing a safe and comfortable experience for all of its patrons. All of our theaters are wheelchair accessible.
PEOPLE WITH MOBILITY DISABILITIES
THE HAYES THEATER
The Hayes Theater Box Office and lobby entrance utilizes steps. For wheelchair access, use the stage door entrance. There is elevator access from the lower lobby to the mezzanine and elevator access to ADA restrooms on the mezzanine and lower lobby levels. The Orchestra has one step to ramp aisle; the mezzanine utilizes stairs.
THE IRENE DIAMOND STAGE AT THE PERSHING SQUARE SIGNATURE CENTER
The Pershing Square Signature Center is fully wheelchair accessible and restrooms are located on the same level. Accessible seats are available for each performance, please inform the box office at the time of purchase about any specific needs.
PEOPLE WITH HEARING LOSS
ASSISTED LISTENING DEVICES
The Hayes Theater will have access to the Loop Assistive Listening System - a wireless technology that transmits speech or music on stage directly to theatergoers' cochlear implants and hearing aids with T-coils. The Pershing Square Signature Center offers induction loops, which are worn around the neck for audience members with T-coil enabled personal hearing aids or FM assisted listening devices, complete with an over-ear headset. Devices can be obtained one hour prior to performances at our assisted listening device cart. We request that a photo ID or credit card be held at the cart to ensure that devices are returned post-performance.
OPEN CAPTIONING
Open Captioning is provided for one performance during each of the productions playing at The Hayes Theater and The Pershing Square Signature Center. During an Open Caption performance, text will be displayed at the side of the stage with dialogue from the production and sound effects from the stage in real time. Please call the box office to inquire about Open Caption performances. Open Captioning is being provided, in part, by a grant from Theater Development Fund’s TAP Plus program in partnership with the NY State Council on the Arts.
PEOPLE WITH VISION LOSS
AUDIO DESCRIPTION
Audio Description is provided for one performance during each of the productions playing at the The Hayes Theater and The Pershing Square Signature Center. During an Audio Described performance, patrons with vision loss are provided commentary and narration which guides the listener through the show with descriptions of scenes, settings, costumes, etc. in between dialogue or songs. This service is made possible by the generous support of The Bulova Stetson Fund.
WE'RE PROUD TO BE PART OF THEATER ACCESS.
Theater Access NYC provides assistance to theatergoers with disabilities. Those who are hard of hearing or deaf, have low vision or are blind, who cannot climb stairs or who require aisle seating or wheelchair locations, who are on the autism spectrum or have other developmental or cognitive disabilities now have one great place to find out everything you need to know to choose a show, buy tickets and plan your trip to Broadway.