Work with Us

WORK WITH US

Second Stage Theater is an equal opportunity employer and encourages all to apply. 

ASSISTANT OPERATIONS MANAGER

Second Stage Theater is looking for an Assistant Operations Manager who will join a management team responsible for the general maintenance of the entire theatre facility. Primary responsibilities include providing support to the Operations Manager for infrastructure and assisting in all aspects of maintaining all Second Stage spaces and related maintenance work performed by the department. This individual will help to direct and oversee the day-to-day maintenance, construction as well as repairs throughout the Second Stage spaces. Additionally, s/he will help oversee the facility management database, budget projects, file appropriate permits and manage them to completion.  Assistant Operations Manager works with the Operations Manager on scheduling, including building construction, rentals, events and show needed projects.  This position is expected to manage the building staff in the event of Operations Manager’s absence. This position requires an individual with a flexible schedule who is comfortable monitoring after-hours and early morning contractor activity as well as providing oversight on occasional weekends in order to meet rigid deadlines. The Assistant Operations Manager is expected to be actively involved in the planning and budget stage of a project, all the way through the design, bidding, contracting, scheduling, installation, and closeout stage.

Responsibilities include: 

  • Monitor, diagnose and maintain Second Stage spaces and it’s physical infrastructure using both in-house and contractual resources
  • Support the Operations Manager with larger, multi contractor projects
  • Coordinate repair activities with administration, production team and the house engineer to ensure repairs happen in a minimally disruptive and financially responsible manner
  • Monitor safety guidelines and ensure that they are followed
  • Manage the CMMS facilities database

Requirements & Qualifications:

  • Three to five years of facilities related experience is required
  • Experience with theaters, structural engineering and related trades preferred
  • Ability to provide direction and leadership to union trade professionals
  • Proficient use of Microsoft Office including Outlook, Word, Excel.
  • Knowledge of the CMMS system is preferred
  • Substantial knowledge of construction methods and materials is required
  • Familiarity with construction contracts and the bid process is preferred

Please email cover letter, resume and references to This email address is being protected from spambots. You need JavaScript enabled to view it. with ‘Assistant Operations Manager’ in the subject line. No phone calls please. 


AUDIENCE SERVICES MANAGER

At a time of rapid expansion, Second Stage Theater seeks an Audience Services Manager who will be the chief point of customer service for Second Stage audience members. He/she will work directly with the Box Office Manager, the General Manager, the Director of Marketing and the Director of Development to ensure 2ST's audience members have the best experience possible. This position will work both in the administrative office and on site at our theaters, evenings and weekends as needed. Specific responsibilities include: 

  • Respond to escalated customer service issues
  • Create and fulfill in-house customer service initiatives including welcoming new subscribers, upgrading, and responding to on site issues as they arise
  • Solicit and fulfill group sales orders/respond to group sales inquiries
  • Coordinate special performances (Student matinee, audio-described)
  • Set guidelines for ticket donations program; receive and process requests for ticket donations
  • Manage audience and guest survey program, and analyze subsequent data for marketing, development and outreach efforts

Skills and Necessary Characteristics:

  • BA or BS degree
  • Passionate about theater, new plays and exploring ways to deeply engage audiences
  • Excellent written and verbal communication skills
  • Facility with database management
  • Strong facility with Microsoft Office Suite/knowledge of Tessitura a huge plus
  • Affinity for planning, analysis and change
  • Outgoing personality/works well under pressure

    This is a full-time, salaried position. Generous benefit package including health/dental insurance, paid time off, Summer Fridays, and 401(k) included. 

Please email cover letter, resume and references to This email address is being protected from spambots. You need JavaScript enabled to view it. with ‘Audience Services Manager’ in the subject line. No phone calls please. 


TESSITURA OPERATIONS MANAGER 

Second Stage Theater is seeking a full-time TESSITURA OPERATIONS MANAGER, to provide leadership for the organization in their use of the Tessitura CRM software. This position reports directly to the Director of Development and will be a vital member of the team in ensuring proper utilization and growth of data-driven initiatives, and will interact closely with all departments, including Marketing, Finance, and the Box Office, in establishing best-practices for effective uses of Tessitura.

Responsibilities of the Tessitura Operations Manager include:

  • Leading all Tessitura efforts throughout the organization
  • Managing third party application integrations with Tessitura, including website, bulk email programs, and related Tessitura programs (such as T-Stats)
  • Providing support and strategic problem solving for daily ticketing operations in the Box Office
  • Providing decision support for management on development and marketing strategies, through automating daily tasks, creating custom reports, and interpreting data analytics
  • Researching, planning, project managing and troubleshooting Tessitura upgrades, including leading planning for use of new features, creating testing plans and staff training as necessary.
  • Updating system tables as necessary
  • Consulting with all departments, gathering user requirements for new initiatives and business process, and recommending best use of Tessitura to support these initiatives
  • Maintaining awareness of industry trends and practices in the use of Tessitura and advising the organization regarding changes and enhancements that will improve operations.
  • Supporting the accurate collection and analysis of data from across the organization
  • Overseeing database infrastructure as well as providing technical support and administration
  • Maintain and monitor style guides and standardization for data entry, verifying the accuracy of system data and monitoring resolution of data faults and errors
  • Facilitating generation of lists, advanced data extractions, custom reports and ad hoc queries
  • Developing and document processes and procedures to educate and train staff and inform IT support

Candidates should possess a college degree with a focus in IT or comparable professional experience. Minimum 3 years’ experience with progressive responsibilities as an advanced Tessitura user, working directly with end users, is required. Proficiency with Microsoft SQL Server and SQL Server Reporting Services, writing SQL queries and stored procedures is strongly preferred.

This is a full-time, salaried position. Generous benefit package including health/dental insurance, paid time off, Summer Fridays, and 401(k) included. 

Please email cover letter, resume and references to This email address is being protected from spambots. You need JavaScript enabled to view it. with ‘Tessitura Manager’ in the subject line. No phone calls.


DIRECTOR OF INDIVIDUAL GIVING

Second Stage Theater seeks a dynamic DIRECTOR OF INDIVIDUAL GIVING to play a key role in leading the organization’s strategy, engagement, and stewardship efforts for individual donors.  Qualified candidates will have significant experience as front line fundraisers, success in major gifts and donor program management, as well as a passion for Second Stage’s mission.

Essential Duties and Responsibilities include the following:

  • Aggressively lead and direct the implementation of 2ST’s fundraising efforts from individuals, including the implementation of a robust moves management system
  • Manage a portfolio of individual donors and lead 2ST’s moves management system to ensure effective development and advancement of prospect/donor portfolios for 2ST senior leadership
  • Represent 2ST and its programs in meetings, phone conversations, and at events with individual donors and prospective donors
  • Guide solicitation of individual prospects for Director of Development, Executive Director, and board members
  •  Brief and prepare solicitors; schedule meetings and events; prepare any presentation materials needed for cultivation and solicitation meetings
  • Effectively guide staff in solicitation, research, and donor relations
  •  Create and execute all cultivation events in conjunction with the Director of Special Events
  •  Work closely with Director of Development to engage major donors and familiarize them with the scope of 2ST programs
  • Develop long-term growth plan, particularly for major gifts, working closely with the Director of Development
  • Ensure effective communications with Director of Development regarding status of solicitations and prospects
  • Supervise Individual Giving Manager and Individual Giving Associate
  • Ensure effective database tracking and accounting policies; providing oversight for the tracking of pledges, payments, gift processing, and acknowledgements; coordinate database management with Tessitura Operations Manager
  • Perform other duties as assigned

Qualifications: 

  • Bachelor’s Degree and 6+ years of progressive fundraising experience in a not-for-profit organization, preferably in the performing arts

  • Background in the cultivation and solicitation of individuals with proven ability to develop, solicit, and steward major gifts; and a demonstrated track record in the management of successful individual giving programs, including staff and volunteer management

  • Be an entrepreneurial thinker with a passion for engaging individuals in ways that encourage them renew and increase their support of the institution

  • An effective leader and team member, with solid experience in managing, mentoring, and motivating staff, and the ability to inspire those working with him/her toward accomplishing common objectives

  • Well organized, able to plan strategically, set priorities, and execute responsibilities in the face of conflicting priorities

  • A fanatical attention to detail with excellent verbal and written communication skills

  • Proficiency in using Microsoft Office Suite is required, with a knowledge of Tessitura strongly preferred.

This is a full-time, salaried position. Generous benefit package including health/dental insurance, paid time off, Summer Fridays, and 401(k) included. Please email cover letter, resume and references to This email address is being protected from spambots. You need JavaScript enabled to view it. with ‘Director of Individual Giving’ in the subject line. No phone calls.


 

MASTER TECHNICIAN 

Second Stage Theater seeks a Master Technician to join the company during an exciting time of growth. The Master Technician will supervise crews and run shows at the Tony Kiser Theater.

Essential Duties and Responsibilities include the following:

  • Attend all production meetings during pre-production, rehearsals, tech, and preview performances as determined by the Production Manager
  • Hire carpentry crew for the load in and strike for all productions and special events as needed
  • Supervise carpentry crews during load in, technical notes, and strike assigning tasks and loading in the scenery
  • Attend shop visits to become familiar with scenery construction
  • Run crew position on all productions, present for all technical rehearsals and performances
  • Purchase materials for load in, tech, and run of show needs
  • Maintain a safe working environment in the theaters
  • Coordinate production needs for all rentals, readings and other events taking place at the theater
  • Assist with the development and maintenance of a current accurate equipment inventory
  • Obtain any FDNY/NYPD Certificates of Fitness deemed appropriate and necessary by Production Manager, Operations Manager and/or General Manager
  • Update and maintain safety manuals
  • Other duties assigned by Production Manager, Operations Manager, and/or General Manager

Key Abilities:

  • Interpersonal skills
  • Strong background in technical theater
  • Creative and Technical problem-solving
  • Excellent communication skills
  • Ability to set and meet deadlines
  • General computer skills with a solid understanding of MS Excel and CAD drawing. MS Access/Filemaker experience a plus

Qualifications:

  • Minimum 3 years experience as Production Carpenter
  • AutoCAD or VectorWorks knowledge
  • Ability to lift 40 lbs

This is a full time, salaried position. Generous benefit package including health/dental insurance, paid time off, Summer Fridays, and 401(k) included. To apply: email resume, cover letter, and salary requirements to This email address is being protected from spambots. You need JavaScript enabled to view it. with subject line: Master Technician. No phone calls, please.


ASSISTANT PRODUCTION MANAGER

Second Stage Theater seeks an Assistant Production Manager to join the company during an exciting time of growth. The Assistant Production Manager will assist the Production Manager with all elements of production over the theater's three spaces with an eye towards financials, materials, and purchasing.

Essential Duties and Responsibilities include the following:

  • Attend all staff meetings and report on production department activity
  • Attend all production meetings during pre-production, rehearsals, tech, and preview performances as determined by the Production Manager
  • Supervise work calls and attend Technical rehearsals as needed. Schedule to be determined by Production Manager
  • Purchase materials for load in, tech, and run of show needs
  • Assist Designers with purchasing, returns, and receipt reconciliation for Costumes and Props
  • Assist with Development events and special events including Gala
  • Responsible for invoice coding and facilitating approval process followed by filing, tracking, and reporting each purchase
  • Reconcile petty cash advances, open accounts with vendors, and monthly credit card statement
  • Work closely with the PM to accurately record and track all production expenses
  • Create appropriate paperwork and systems for managing purchases
  • Coordinate production petty cash distribution to production staff and Designers
  • Follow up on receipts, explain Business Department policies to spenders relating to petty cash and purchasing cards
  • Assist the PM with weekly and monthly expense projections
  • Represent the rest of the Production Department during any absence including occasionally being first on-call for emergencies
  • Other duties as assigned by Production Manager or General Manager

Key Abilities:

  • Interpersonal skills
  • Strong organizational skills and attention to detail
  • Aptitude towards budgeting and financially minded
  • Excellent communication skills
  • Ability to set and meet deadlines
  • General computer skills with a solid understanding of MS Excel and QuickBooks

Qualifications:

  • BA/BFA in Theater or related years of experience
  • Ability to lift 30lbs
  • Valid driver's license

This is a full-time, salaried position. Generous benefit package including health/dental insurance, paid time off, Summer Fridays, and 401(k) included. To apply: email resume, cover letter, and salary requirements to This email address is being protected from spambots. You need JavaScript enabled to view it.with subject line: Assistant Production Manager. No phone calls please.


ASSOCIATE PRODUCTION MANAGER

Second Stage Theater seeks an Associate Production Manager to join the company during an exciting time of growth. The Associate Production Manager will assist the Productino Manager with all elements of production over the theater's three spaces.

Essential Duties and Responsibilities include the following:

  • Attend all staff meetings and report on production department activity
  • Attend all production meetings during pre-production, rehearsals, tech, and preview performances as determined by the Production Manager
  • Work with and set expectations for Designers and Directors to achieve the artistic goals of productions while maintaining the budget set by the Production Manager
  • Bid out scenery build packages and lighting and sound rental packages to shops
  • Review and approve all working drawings and equipment lists submitted by shops and Designers
  • Supervise work calls and attend technical rehearsals as needed
  • Purchase materials for load in, tech, and run of show needs
  • Assist Production Manager in creating detailed production calendars
  • Assist with hiring all production staff, ensuring all required paperwork is completed and submitted to the Business Department
  • Maintain a safe working environment in the theaters
  • Hire and supervise running crew for all productions
  • Supervise production needs for all rentals, readings and other events taking place at the theaters
  • Assist with the development and maintenance of a current accurate equipment inventory
  • Assist Production Manager with tracking capital needs and improvements for production areas
  • Represent the Production Manager during any absence including being first on-call for emergencies
  • Other duties as assigned by Production Manager or General Manager 

Key Abilities:

  • Interpersonal skills
  • Strong organizational skills and attention to detail
  • Creative and Technical problem-solving
  • Excellent communication skills
  • Ability to set and meet deadlines
  • General computer skills with a solid understanding of MS Excel and CAD drawings. MS Access/Filemaker experience is a plus

Qualifications:

  • BA/BFA in Theater
  • Minimum 4 years experience in Production Management 
  • Experience with LORT theater and/or Collected Bargaining Agreements
  • AutoCAD or VectorWorks knowledge
  • Background in multiple areas of technical theater
  • Ability to lift 30 lbs

This is a full-time, salaried position. Generous benefit package including health/dental insurance, paid time off, Summer Fridays, and 401(k) included. To apply: email resume, cover letter, and salary requirements to This email address is being protected from spambots. You need JavaScript enabled to view it.with subject line: Associate Production Manager. No phone calls please.


PART-TIME TELESALES AND TELEFUNDRAISING ASSOCIATE

Second Stage Theater is seeking energetic, dedicated individuals for part-time work in telesales and telefundraising. This is a perfect position for artists looking to supplement their income, students, and anyone interested in earning a bit extra doing something meaningful and worthwhile. If this sounds like you, call (212) 787-8302 Ext. 205 and leave a BRIEF message with your name, number, and a concise description of your qualifications for the job.


 VOLUNTEER USHERS

As a not-for-profit theater, Second Stage Theater uses members of the community to help supplement our House Staff. To be a Volunteer Usher for one of our upcoming productions (and to see the show for free) please contact House Manager Joshua Schleifer via e-mail at This email address is being protected from spambots. You need JavaScript enabled to view it.. Please include your full name and phone number and the productions in which you are interested. Thank you.

INTERNSHIPS

Second Stage Theater offers internships in both production and administration. Interns work directly with individual department heads & staff to receive practical training in administrative management or technical theater. Interns are selected by application and interview.

COMMITMENT: The Summer Student Leadership Forum which is held from June-August requires a minimum commitment of 10 weeks. Applicants will not be considered unless they are able to commit to the full summer program.

We expect a willingness to work hard and high standards of performance. In return, interns are treated as members of our professional staff and receive intensive hands-on experience. We ask that all interns be reliable, conscientious and energetic.

ACADEMIC CREDIT Second Stage will assist interns to meet the credit requirements of individual schools but all arrangements for credit must be made by the intern.

EVALUATION Interns are evaluated in meetings with their supervisors before leaving Second Stage. These meetings provide a forum for discussion of the intern's progress, future expectations, projects, and goals.

APPLICATIONS: To apply for an internship at Second Stage, please click here and follow the online application instructions. Your application must include an electronic submission of a resume, two letters of recommendation (professional or academic), and a brief personal statement (i.e., what you expect to gain from an internship). Incomplete applications will not be considered.

APPLICATION DEADLINE: MARCH 5, 2017

Due to the high volume of applications, applicants will only be contacted if they have been selected to interview.

VIEW INTERNSHIP JOB DESCRIPTIONS

General Management: Primarily serves as company management/concierge support for our 2ST uptown series.  Intern will also assist with processing artists' contracts, maintaining management files, general ledger maintenance, and financial projects.  Candidates should have a warm personality, good communication skills, excellent organizational and time-management skills, discretion, a great sense of humor, and the ability to roll with the punches.  This role will focus less on long term projects and more on the day-to-day “fires” of theater production (artist relationship building, ticket requests, contracting).

Development: The Development intern will maintain donor database and files; follow-up on donor benefits; research funding sources; assist with mailings and special events. Intern actively participates in all fundraising activities, including the annual direct mail and telefunding campaigns, special events, funding research, special projects, and day-to-day booking and acknowledgement of gifts. Intern should be detail-oriented and self-motivated and have excellent writing and communication skills; basic familiarity with computers; the ability to work cooperatively; the ability to keep sensitive information confidential.

Marketing: Intern assists in market research, subscription and single ticket promotions; distributes marketing materials; assists in writing copy for newsletters and other promotional materials; assists coordinating receptions and openings, single ticket and subscription audience development through direct mail, print, and telemarketing; promotion through special events and outreach efforts. Candidates should have strong writing, verbal, and computer skills, the ability to handle multiple priorities and successfully meet deadlines.

Literary Management: Intern works with the Associate Artistic Director on the reading and evaluation of new scripts; dramaturgical research; assisting with directing fellowships; attending rehearsals; and providing administrative support for various literary projects. Candidates should have excellent writing and communication skills, as well as a strong background in dramatic literature and practical theater.

Production: Interns assist in all aspects of creating sets, props, sound, and lighting for Second Stage productions. Duties may include carpentry, metal work, load in/out, set strikes, sewing, rigging, hanging and focusing lights, running shows, maintaining and installing equipment, and shadowing designers. Internships may be tailored to the specific interests and abilities of the intern.

Stage Management: Interns work with Equity stage managers, directors, and actors, and are involved in the entire rehearsal and performance process of an off-Broadway production. Duties may include keeping track of props; pre-show and post-show duties; assisting at rehearsals and performances; and maintaining production paperwork. This internship has limited availability and requires commitment of 40 hours per week and is tied directly to productions. Previous production experience required. Applicants should be organized and detail-oriented. An outgoing and assertive personality is a plus.